Privacy Policy

Air Comfort Centre Ltd are a UK based company, we are bound and committed to comply with the Data Protection Act and to the protection of your privacy, we comply with the latest GDPR regulations applied on 25 May 2018.

We control and use the information we collect about you to only to process your transactions and to verify your warranty. We will email you only with order confirmations, delivery details and invoices, we may email or phone if there are queries on your order. Our strict policy is to never pass your details on to third parties. We do not pass on or send any type of marketing emails to any email addresses we have on record and we also do not use or pass on phone numbers execept to verify order details.

The information you share with us includes name, address, phone and email details and we hold record of these alongside the products you have bought to verify warranty and so that you can buy spares or further items from us more easily in the future, it is important to hold these details in case of any product recall, however if you would prefer us not to hold your details on record just email or call us and we will remove immediately.

When you place orders or access your account information you will be using our secure server. The secure server software (SSL) encrypts the information you input before it is sent to us. We follow our own strict security protocols for the storage of information and to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before proceeding to talk with you

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive that web sites use to remember information about users. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as recognizing members and to store items in your Shopping Basket. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.

By using the Air Comfort Centre website, you consent to the collection and use of this information for order process purposes. If we decide to change our privacy policy, we will amend the policy and post it on this page so that you are always aware of the information we collect, how we use it and under what circumstances we will disclose it.

The Data Protection Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is…

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries

 

The second area covered by the Act provides individuals with important rights, including the right to find out what personal information is held on computer and most paper records.