Why Shop With Us

Air Comfort Centre: The Air Conditioning, heating and air cooling experts

Why shop with Air Comfort Centre? Well it’s really very simple. We are committed to bringing you quality products which will improve your indoor air quality, providing solutions for heating, cooling, humidity control and air purification, giving you expert advice from knowledgeable staff and superior customer service that sets us above our competitors. Need more convincing? We thought so… Here are the reasons to shop with us today:

1. Safe, secure and private shopping

2. Extensive choice of top quality products

3. Fast delivery with texted arrival time

4. Expert advice

5. Authorised dealer status on many ranges

6. Choice of payment methods

7. Easy returns and exchanges

8. Thousands of happy customers served

1. Safe, Secure and Private Shopping

We want you to be safe when you shop with us, knowing that when you make a purchase, your information remains completely confidential and secure. We deliver on this expectation and go the extra mile.

Whenever you make a payment the card information is entered and encrypted at our payment partners secure website, you can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address.

Your privacy is safe with us, we guarantee safe handling of all personal information entered on the website, we promise that we never use or sell on any of our customer personal details.

Additionally Air Comfort Centre is registered and accredited with Safebuy and we adhere to their strict rules of membership, monitoring adherence to all UK and EU laws and ensuring total privacy of personal data and security of debit/credit card handling.

2. Our Extensive Online Store

We stock hundreds of top quality products to help you maintain healthy indoor air, whether it’s in your home or your workplace.

Looking for an air purifier to get rid of irritating airborne allergens? We carry units from the industry’s most recognized brand names, or maybe your skyrocketing indoor humidity is causing an unhealthy mould invasion, shop from our wide range of residential and commercial grade dehumidifiers which we source from top consumer rated brands.

We stock innovative solutions for indoor allergens, low and high humidity problems, mould and mildew growth, temperature control issues and water damage restoration, our broadening product catalogue includes air purifiers, dehumidifiers, humidifiers, heaters, air conditioners,

fans, ceiling fans and evaporative coolers.. Be sure to check our site frequently for new offerings, as new products are added almost every week.

3. Fast Delivery with text notification

We pride ourselves on fast turnaround of orders placed with us, most of our products are shipped out within 24 hours, these products are regularly stocked in our distribution warehouse, other products are direct shipped to you directly from the manufacturer. Our

standard shipping time is 2-3 days but when purchasing a product you have the option to upgrade your shipping speed at an extra charge.

We use DPD couriers for shipping most products, they offer a 1 hour delivery window so will either text or email you on the delivery day to let you know when they are going to arrive within a 1 hour window, this is a fantastic service enabling you to organise to be in just during the delivery period.

4. Expert Advice

Our experienced product experts strive to give you personal guidance and a trustworthy service. As you shop at our online store, feel free to call our experts on 01903 218574 or email at info@acc.icw.digital with any questions you have about our products.

Count on our experts to also give you tailored sales consultations and reliable recommendations for products that will solve your indoor air treatment issues. Additionally, visit our information packed online advice pages anytime day or night, for reliable buying guidance, information about air treatment issues, and a variety of helpful product resources.

5. Authorised Dealer Status

We are an authorised dealer for most brands we carry. Therefore you can be assured that we conform to and often exceed our manufacturers’ stringent performance standards.

As an authorised dealer of our brands we have extensive knowledge and insight about our products, and we can provide you with the necessary education for using our products. We also stay on top of product updates and need-to-know information, such as product recalls and modifications, so that we can pass this knowledge along to you.

Moreover, rest assured that when you buy products from an authorised retailer, the manufacturer will honour all current warranties. You’ll get the best service possible when you need it.

6. Choice of Payment Methods

When you make a purchase from us you have a choice of payment methods, using debit or credit cards through our secure third party payment provider or through your secure Paypal account, alternatively you can call and pay safely over the phone or by a direct bank transfer or cheque if you prefer.

7. Easy Returns and Exchanges

We have made product returns and exchanges incredibly easy, if you are not satisfied with your product and want to return it for any reason or if you want to exchange it for a different one just email your request to returns@acc.icw.digital within 14 days of your purchase. Once we receive your information and approve the return, we’ll send you an e-mail with a return authorisation number and complete instructions for your return or exchange. Read our return policy for a more detailed explanation.

8. Thousands of Happy Customers Served

It is a testament to our outstanding service and the quality of our products that we have had so many customers come back to purchase again and again, in fact since we started the online side of our business in 2008 we have had over 20,000 happy customers and look forward to serving the next 20,000!